Overcoming the Barriers-Improving Communication Skills

When composing a message:-

• decide on its purpose;

• consider the audience;

• consider the medium;

• choose the language;

• give the message logical struction;

• ask for feedback.

When receiving a message:-

• concentrate;

• ask question to ensure understanding and check for underlying meaning;

• record the information;

• relay it to another receiver if necessary;

• provide feedback.