Internal information can take many froms. it may be verbal, written or electronic, and original from current or historical records.
A collection of data organised so that the information can be accessed and utilised by many different applications.
The benefits are;
- the need to store duplicates information is eliminated;
- avoids data redundancy;
- common data exists for users to share;
- data is independent of the programs;
- consistent use of data;
- effective control and management of the use of an organisations data.